Tech Spotlight with Roberto and Anthony: Holiday Shopping and a cool InnoSearch Giveaway
đď¸ Episode: Holiday Shopping Made Accessible with Patrick Long of InnoSearch The holiday shopping season is here, and with it comes the often-frustrating challenge of navigating inaccessible websites, complex checkout forms, and flashing deals. In this episode, Roberto and Anthony sit down with Patrick Long, co-founder of InnoSearch, to discuss how his platform is designed to eliminate these barriers for blind and low-vision users. Patrick details the âaccessibility layerâ that powers InnoSearch, which functions as a unified, seamless portal for e-commerce, flight bookings, and even grocery delivery. We explore the platformâs 24/7 AI-powered phone assistant, the new native iOS app, and the future of their powerful Cobrowse AI technology. đ Special Offer for Listeners! InnoSearch is offering a $10 gift card (delivered as a coupon code) to the first 10 listeners of this episode! To enter, send an email to [email protected] with the word âCobrowserâ in the subject line. Discussion Highlights In this conversation, we cover:
- What is InnoSearch? A brief introduction for new users, detailing its mission to consolidate shopping, travel, and food delivery into one accessible experience.
- The AI Phone Assistant: A deep dive into the 24/7 toll-free line (1â855-SHOP-GPT) that allows users to shop the entire 1-billion-product catalog using conversational voice commands.
- New iOS App: Patrick discusses the recent launch of the InnoSearch mobile app for iOS and the roadmap for integrating the full voice AI experience.
- How InnoSearch Handles Deals: Worried about missing out on Black Friday or Prime Deals? Patrick explains how the platform captures time-sensitive sales in real-time without the overwhelming and inaccessible âflash dealâ user interface.
- Security & Accounts: An important look at how user data is secured (using Stripe) and the benefits of creating an account (1% cashback, $10 referrals) versus checking out as a guest.
- The Future: Cobrowse AI & Accessible Storefronts: Learn about InnoSearchâs new ventures, including a feature that allows BLV entrepreneurs to build their own accessible stores on the platform, and the AI tool that businesses can add to their own websites.
- Flight & Travel Booking: Anthony shares his recent, seamless experience booking a flight and processing his service animal requests directly through InnoSearch.
- Giving Feedback That Matters: The value of a 24/7 support team that includes blind accessibility engineers who understand user feedback from a screen reader perspective.
- The âGatekeeperâ Debate: The hosts discuss the pros and cons of using a centralized platform, weighing the convenience against the reliance on a single service. đ Connect with InnoSearch & the Show
- Learn more about InnoSearch: innosearch.ai
- Download the iOS App: InnoSearch on the App Store
- Provide Feedback to InnoSearch:Â [email protected]
- Contact the Podcast: We want to hear your thoughts! Whatâs your favorite accessible shopping tool? Email us at [email protected].
pisode Notes
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